Privacy Policy

Introduction

At OneOnOne Children’s Therapy, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with us.

Information We Collect

Personal Information:

  • Name, address, telephone number, email address.
  • Date of birth and gender.
  • Medical history and health information.
  • Details of services provided and feedback.
  • Payment and billing information.

Usage Data:

  • Information about your interactions with our website and services.
  • IP address, browser type, and operating system.

How We Use Your Information

Service Provision:

  • To provide and manage therapy services.
  • To communicate with you regarding appointments, services, and updates.

Improvement and Personalisation:

  • To improve our services based on your feedback and interactions.
  • To personalise your experience and tailor our services to your needs.

Legal Compliance:

  • To comply with legal obligations and regulatory requirements.

Disclosure of Your Information

We may share your personal information with:

  • Healthcare professionals involved in your child’s care after you give us permission.
  • Third-party service providers that you choose to manage your child’s therapy such as NDIS third party plan managers
  • Legal and regulatory authorities as required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes secure storage of data and restricted access to personal information.

Your Rights

You have the right to:

  • Access your personal information and request a copy.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to legal and contractual restrictions.
  • Withdraw your consent to the processing of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised policy’s effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OneOnOne Children’s Therapy

  • Bondi Junction: Suite 1307, Tower 2, 101 Grafton Street, Bondi Junction, NSW, 2022
  • Mascot: Level 3, 244 Coward Street, Mascot, NSW, 2020
  • Phone: (02) 80657837
  • Email: email us here

We are committed to addressing your concerns and ensuring your privacy is protected. Thank you for trusting OneOnOne Children’s Therapy with your care.